Refund & Returns Policy

Refund & Returns Policy

At Pet Dapper, your satisfaction is our top priority. If you’re not completely happy with your purchase, we offer a 30-day refund policy for eligible items.

Return Eligibility

You may request a return or refund under the following conditions:

  • The item arrived damaged

  • You received the wrong product

  • The product is unused and in its original packaging

Non-Returnable Items

We are unable to accept returns for the following:

  • Used products

  • Clearance or sale items

  • Gift cards

How to Request a Refund

To initiate a return or refund, please contact us at:

📧 support@petdapper.com

Be sure to include:

  • Your order number

  • Photos (if the item arrived damaged)

  • The reason for your return

Refund Processing Time

Once your return is approved, your refund will be processed within 5–10 business days and credited back to your original payment method.

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